Telephone Switchboard Installation, Programming, and Repairs

Home   Services   BCM   Meridian   Norstar   Guides   Contact & About Us  

Nortel Business Communications Manager (BCM)

Upgrades and Keycodes

SomerTel can carry out keycode changes for all BCM versions. We typically charge £150 UK pounds for the full packages. Please don't hesitate to contact us, as we can do the work via remote access with little disruption. We can also offer monthly backups of your system.


Should you find yourself locked out of your BCM system, we can restore access for £40 UK pounds.


See the BCM List of Patches page for patch information per release.

Patches may be downloaded directly at:

BCM Patches

Please only download the patches you need, as some files are quite large.

2050 Version 2 Softphone

If you require the 2050 softphone that doesn't require a keycode and works on Windows XP to Windows 10 32/64 bit, you will find the software at the following link with installation instructions:

BCM/Meridian 1 v2 Softphone


We have published a number of guides for various self-service procedures on Nortel/Avaya BCM telephone systems. Select guides can be found below. For a complete listing of all our guides, visit our Guides page!